Terms of Service

By accessing, browsing, or using the Aura Premium Wellness website ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations.

These Terms constitute a legally binding agreement between you and Aura Premium Wellness. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Permitted Use

You may use our website for lawful purposes only. You agree not to use the Service:

• In any way that violates applicable federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate Aura Premium Wellness, our employees, or other users
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service

User Conduct

You are responsible for your conduct while using our website. You agree to:

• Provide accurate and complete information when creating accounts or making purchases
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use our services in accordance with all applicable laws and regulations

To access certain features of our website, you may be required to create an account. When you create an account, you must provide accurate, complete, and current information. You are responsible for:

• Safeguarding your account password and other authentication information
• All activities that occur under your account
• Immediately notifying us of any unauthorized access to your account

We reserve the right to suspend or terminate accounts that we believe have been compromised or are being used in violation of these Terms. You may delete your account at any time by contacting us through our contact page.

Our Content

The Service and its original content, features, and functionality are owned by Aura Premium Wellness and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website
• Use our trademarks, logos, or other proprietary information without our express written consent
• Delete any copyright, trademark, or other proprietary notices

User-Generated Content

By submitting content to our website (including reviews, comments, or other materials), you grant Aura Premium Wellness a non-exclusive, royalty-free, perpetual, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or have the necessary rights to submit such content and that your submission does not violate any third-party rights.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

For information about how we use cookies and similar technologies, please refer to our Cookie Policy.

Service Availability

We strive to maintain the availability of our website, but we do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control.

Disclaimer of Warranties

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Aura Premium Wellness excludes all representations, warranties, conditions, and terms (whether express or implied by statute, common law, or otherwise) which, but for these Terms, might have effect in relation to this website.

Limitation of Liability

In no event shall Aura Premium Wellness, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for all damages arising out of or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Product Descriptions

We make every effort to ensure that product descriptions, images, and pricing information are accurate. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department.

Prices and availability of products are subject to change without notice. We will make every effort to fulfill your order, but we cannot guarantee product availability at all times.

Shipping and Delivery

Shipping times and costs will be calculated at checkout based on your location and selected shipping method. While we strive to meet all delivery estimates, we cannot guarantee delivery by a specific date.

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may be eligible for a return or refund in accordance with our return policy.

Return Policy

Items may be returned within 30 days of delivery for a full refund, subject to the following conditions:

• Items must be in original condition and packaging
• Items must not show signs of use or wear
• Return shipping costs may apply unless the item was defective
• Certain items may not be eligible for return (opened personal care items, etc.)

To initiate a return, please contact our customer service team through our contact page with your order number and reason for return.

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service and contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the Czech Arbitration Court, or through the courts of the Czech Republic.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

If you have any questions about these Terms of Service, please contact us:

For specific questions about orders, returns, or technical support, please use our contact form for the fastest response.